Here's a report on what  a Bridges Not Borders volunteer saw at the Plattsburgh bus station on Thursday, March 30. She spent 4 hours at the bus station from 3 pm onwards. Plus an update for March 31 and April 1st from an American volunteers.

Just as I arrived, the 3 pm bus had arrived from New York City and a family of about 5 people, who looked South Asian, was heading for a taxi. I tried to speak with them but they did not want to.  I asked the driver if he knew whether they met an exception to the Safe Third Country Agreement,  and he said he did not know. Later on his return to the Bus station, the taxi driver confirmed that the father of the family had siblings in Canada.

In the bus station (actually a convenience store with a restaurant, called the Mountain Mart), I found about 20 people. More arrived later. They had returned from Lacolle after being excluded from Canada and were carrying two brown envelopes with their exclusion papers, record of interview etc.  Initially there were 9-10 Kurdish men from Turkey, 5 Venezuelans (2 women and 3 men, including a 20 year-old woman who is 8 months pregnant), 3 adult Colombians including a woman with two small children, 2 Afghan men, an Uzbek man and 1 man from the DRC. I believe that others who showed up later were both Kurdish and Afghan. Many people had no money at all (or had spent their last money on return bus tickets) and I bought  sandwiches and drinks for most of them.

Communication was a challenge but one Kurdish man and 2 Afghans spoke reasonable English. A journalist from a Quebec media outlet spoke good Spanish and helped a lot. I was able to speak in French with the man from the Democratic Republic of Congo (DRC). 

To my understanding none of the asylum seekers understood the ramifications of their exclusion. I had to explain that it meant they can never apply again for asylum in Canada unless they can appeal. I asked everyone if they had family members in Canada. Some had cousins, which is of no help for meeting an STCA exclusion. The man from DRC sent out texts to his extended family scattered in many countries to see if he could identify a qualifying family member in Canada.

The two Afghan men had been traveling for a year via Brazil, having left Afghanistan last March. They had spent their last money on the taxi back from Lacolle after their exclusion. We paid their tickets to take them to Boston from where they would travel onward to Maine (someone would pay for that part of the journey). They will hopefully be provided with shelter by a Maine charity. One Afghan man had worked with the US military and had saved the life of an American soldier severely wounded by a bomb ( I saw the photos). CBSA (Canada Border Services Agency) removed two USB keys from the other Afghan man when they arrived at Lacolle. On leaving he was told that the USB keys were in his luggage. They were not. I called CBSA on Friday and was told they could  not be located. They contained all his important life information: ID documents, educational credentials, work experience. He is very upset and wonders how he can ever manage to survive in the US. CBSA lost his precious information and there is no accountability. 

The Kurdish men were able to buy tickets to return to NYC and Jersey City where most of them were going to try to find emergency shelter. I listened for a long time to the Kurdish man who spoke English - surrounded by the other very friendly Kurds who tried to understand our conversation -  as he communicated the sense of despair that Kurdish people in exile feel about their situation. It was so hectic,  I did not ask people the questions I wished I had asked about their journeys and interviews at Lacolle. I did take photos of some CBSA documents.

Four Venezuelans (including the 8 month pregnant young woman) had no money left and needed shelter, food and bus tickets. I was able to find an emergency shelter number in Plattsburgh. When the Venezuelan woman called the number, she could not communicate in Spanish with them so I spoke with them. We took them to a nearby hotel for the night. They were told to go to the social services (DSS) office the next morning to ask for bus tickets to go to New York city. The next morning they texted to ask for taxi money to go to the DSS office. A nice taxi driver we know took them for free. After a few hours they were given bus tickets, food vouchers and were brought back to the Plattsburgh bus station to travel onwards to NYC. After a long trip they have told me they are at a NYC shelter but as of mid afternoon had eaten nothing all day (Saturday).

UPDATES - Friday March 31 and Saturday April 1 2023
An American volunteer has been at the bus station on Friday and Saturday and reported that people continue to be returned to the US after exclusion under the STCA.

Friday March 31:  during a brief visit she met with about 10 people and assumed more would arrive. They were Venezuelan, Colombian and Turkish Kurds.

Saturday April 1:  A  2 hour visit.
The volunteer met a Ugandan family of 5 on their way to Lacolle. The mother says she has a close relative in Canada (hopefully they were accepted). About 8 people got off the bus from the border to Plattsburgh (it seems that refugees who have been sent back to the US by Lacolle CBSA are now taking the Montreal to Plattsburgh bus after being refused entry). Most of these 8 then got on a bus to NYC:  Venezuelans and a Nigerian mother with three young children. A Somali man returned from Lacolle in a taxi and was intending to go to Syracuse.

She also visited with a group of  6 Colombians who had been put up in the local hotel by social services. They had hoped to be included in the 15,000 'program' (accepting people from Central and South America in Canada), but they realized this was not going to happen.

On Friday March 24th, with only a few hours between the announcement of the new protocol during the day, and the closure of Roxham Road at midnight that same day, refugees were scrambling to make it to the border in time. According to our contacts in the US, they were pleading with taxi drivers at Plattsburgh bus station to take them to Roxham Road before it closed. As midnight approached, some who had not crossed yet left their suitcases behind just so they could read Canadian soil before it was too late.

On Saturday March 25th, we were at the Canadian side of Roxham Road during the time that taxis would arrive taking people from the 3pm bus arrival at Plattsburgh. During our time there,  7 people arrived.

On Sunday March 26th, during the same time period, 20 people arrived, some hugging the taxi driver, thanking him for having brought them. Only 'unofficial' taxis were still driving people to Roxham Road, as the registered taxi drivers knew the border was now closed to all but those meeting the exceptions to the STCA (for more info about the STCA exceptions, go HERE). The people who arrived were mostly Spanish speaking, probably from South-American countries, 3 families, a young couple from Venezuela, and 6 single young men.

On Monday March 27th, we went to the border for the 6pm bus arrival in Plattsburgh, only to find that this bus had been cancelled on this day and for the rest of the week. Clearly the message was starting to get through. An RCMP officer told us only 6 people had arrived during the day shift at Roxham Road. When looking at the scraps of paper people had thrown away before entering the RCMP building, we found a folded-up drawing with well-wishes that must have been given to a child whose family was lucky enough to still be able to cross at Roxham. As we looked at it, we felt deeply sad about Canada having followed so many Western countries in becoming a 'fortress Canada' instead of welcoming refugees and giving them a safe new home.

A mild sunny day.  We arrived at about 3.45pm.  The bus was delayed arriving in Plattsburgh. Spoke with an RCMP officer.

Just after 4 pm the first taxi arrived bring a man in his 30's with a suitcase and he slowly crossed over.  Shortly afterwards a black SUV (not a taxi) brought 2 Arabic speaking men, who looked like father and son.  They did not speak English or French and also crossed without incident.  

Other taxis arrived in quick succession.  Next was a family of three, mother, father and little girl aged about 4 years old. They spoke English.   Next a taxi brought two young men each with a tiny backpack.  Both were wearing only shoes and one had no coat.  They indicated they did not understand English or French. 

The last taxi brought two single people who both spoke French. One was a man in his 30's who said to the officer that he was from Congo (DRC). The other person was a woman who might have been from Haiti.  They both looked exhausted. 

Everyone crossed into Canada without incident.   The RCMP officers were respectful and spoke kindly, one of them warning people to mind the ruts in the path as they crossed over.

In total 10 people crossed into Canada - 2 women, 7 men and one child.

We arrived at Roxham at 3.20 pm on a cold, snowy day.   We were accompanied by two film students from the University of Quebec in Montreal. They were planning to make a documentary on Roxham Road for their degree studies.

The first taxi came at about 3.45 pm bringing seven young men (in their 20's and early 30's)  from Afghanistan, Turkey and one who was likely from Sri Lanka.   They were all in need of gloves, hats and scarves and carried very little with them. Some wore only shoes.  After the police officer said the usual things, he added in a rather irritated tone: '' it's your choice now so make up your minds''.   I was talking in basic English with a friendly  man from Turkey while they waited to cross at the border. He pulled out a box of cigarettes and offered me one and so did another man. This was a first!   I explained that they  would not be able to smoke once they crossed into Canada :)  They smilingly replaced them and crossed with the rest of the group without incident

Quickly after this a second taxi brought  a family from Venezuela - a couple with two children in their early teens.  We spoke halting Spanish with them which they appreciated. The father was concerned about being deported.  They crossed into Canada. and  likely did not understand what the RCMP said. This is often the  case given the fact that people come from around the world and many do not speak English or French.

The last taxi brought another Hispanic family:  parents and one child.  They accepted some warm things but there was not time to speak with them.

In total we met with 14 people this afternoon. 

The crossing went well. We arrived at Roxham Rd around 3:00pm.

3 taxis and an SUV all arrived at the same time at 3:37pm.

There were three young men from Venezuela (16 yrs old), from Congo (around 19), and from Nigeria (around 20); two men from Afghanistan in their 30s; a young woman and a family with a young child from Haiti; and a family with two children, 8 and 14, from Peru.
Two young men from Afghanistan (around 20 and 25), the younger one had no passport.

When it came to crossing over, the first border agent told the group they needed to cross at a regular border crossing or they would be arrested. The large group hesitated a little while (one of the taxi drivers stayed to see they got over...), then a few forged forward and the rest followed. The last taxi said there were no more coming.

Many were happy to get mitts etc, some came with their own.

My fellow volunteer had brought a scarf, a hat and 2 pairs of man's mitts which he gave away.
We left at 4:30pm, the return was without incident.

It was almost 4:15 before anyone arrived and then it was chaos!  Seven cars and minivans arrived pretty much all at once. There was a group of about 8 from Colombia followed by a large extended family from Venezuela that arrived in several vehicles. They were travelling with about 10 young children ranging from a toddler to perhaps a 7 year old. I guess the taxis and vans don’t come equipped with child car seats and they pile in as many small kids as possible. A single man from Georgia came by private car. A young Afghani man arrived in a taxi with a group of Congolese.  In our scramble to offer hats, gloves and scarves we rather lost count of exactly how many people crossed and where they were from but we would estimate about 40 in all. The RCMP seemed reasonable.  We had no issues at either the US or Canadian border.

A chilly sunny day at Roxham Road. The first taxi arrived around 3.30 pm bringing one man from Georgia.  He was warmly  dressed and did not take any warm things. He did not speak any English or French. He walked across with one hand in the air. The RCMP officers were polite.

Shortly afterwards a taxi brought two young men, one from Afghanisatan and the other from Columbia. They accepted some warm clothes. One of the police officers spoke to the Columbian man in Spanish.

Another taxi brought a single man from Djibouti in east Africa. He spoke French . 

Next a taxi arrived with a shy couple (woman and man)  from Haiti who accepted some warm things. When the woman crossed over she failed to stop when the officer told her to do so. Eventually she did stop and the officer gave her quite a lecture about this. He asked them about open food and required them to dispose of it.  Immediately afterwards two young Venezuelans arrived and accepted some warm things. A different officer dealt with them and was low key and respectful.

Then a family of four arrived consisting of a Haitian man, a Brazilian woman and their two children, a girl aged about 12 and a boy about 4 years old.  The officer tried to encourage them to go to Lacolle and told them wrongly that their 'illegal' entry into Canada could affect their asylum case.  This is absolutely not the case as all refugee claims received by the Immigration and Refugee Board of Canada are treated in the same way, regardless of how the person entered Canada.  RCMP have no authority  to give out any information about asylum claims, let alone false information.

The same officer made the family go through all their belongings looking for any open food.  They had to dispose of it before crossing despite the fact that there are two large garbage bins just outside the RCMP installation. This took quite some time before they crossed over. Then, still outside, the officers took at least 10 minutes going through documents while the children were clearly suffering from the cold. Surely all this could have been dealt with inside in the warmth.  Finally they were able to go inside.

The last person to arrive was a tall young man from Sri Lanka who spoke no English. He  had a hat and gloves but accepted a scarf.  He was carrying his cell phone that he looked at the whole time. He carried only a very small paper bag and no other belongings.  After crossing he showed documents to the police officer but he did not appear to have a passport.

In total, 13 people crossed this afternoon: 2 children, two women and 9 men.

I arrived at the border about 2.45pm. The border agent was the younger one from the previous week. He immediately asked where the ''other person'' was who had been with me last Sunday. He continued with the same questions as he had the previous week and went through the trunk and the back seat. After consulting with a person inside the building he let me drive on.

I waited at Roxham Road for about 30 minutes when a taxi arrived with two men. Both of them were extremely scared, did not speak English, but said that they were from Turkey. They did not need hats or mittens but had almost no luggage. They stood at the border for a long time while an RCMP officer gave his usual speech. It was obvious that the men did not speak English. When they were finally on Canadian soil, the officer said that he did not speak Turkish and insisted that they needed to speak English because he knew that they could. He was very rough.

About 30 minutes later a private car arrived. A man  brought another man, both were from Bangladesh. The driver said that he did not know the other person, he was just dropping him off. The passenger was well dressed, had a suitcase and went across without hesitation.
I left at about 4.30pm.

When we arrived at the border, we had a US border agent who could not understand why we were driving to the border to meet refugees. He questioned us for quite a while and finally ordered us to enter the custom building. There was another agent inside who was much younger and seemed to answer to the older agent. We were asked to empty our pockets and to hand over personal belongings.

They opened my companion's wallet and then emptied my purse onto the counter. I was not permitted to pick up my purse until we were allowed to leave. My car was searched and we got a long lecture that what we were doing was illegal. Finally, after about 30 minutes we were allowed to leave (with my purse). Despite being told it was 'illegal' to give out hats and mitts to people at Roxham Road, we were allowed to enter the US!

At Roxham Road, there were about 43 refugees from Haiti, Congo, Nigeria, Columbia and Nicaragua. There was one baby with parents and two siblings. Another couple brought with them two girls about 8-10 years old, and there was a mother with one child. Most had very little luggage except for one family. Some of the refugees had hats and mittens but most of them did not. They accepted the offered hats, mitts and scarves with gratitude. The last person to arrive was a young man from Cuba who only was wearing a jeans jacket, jeans and torn running shoes. We left at about 4.30pm.